Full-Time Supervisor ICT ECM

Job Description

Have NQF (National Senior Certificate or Grade 12 or Senior Certificate for ADULTS)
Have NQF 7 (Bachelor’s Degree or Advanced Diploma) Information Technology or relevant qualification
Have at least 2 years’ experience within the Information Technology environment
Have computer skills (MS Office, Office 365 Suite, SharePoint Online and SharePoint On-Prem)
Have excellent written and verbal communication
Have an understanding new technology, particular the Microsoft stack
Be able to analyse business requirements and map processes
Be able to grant appropriate user and device access as per the correct authorization policy and procedures
Have experience in system administration and support
Experienced and proficient in help-desk support systems and processes
Be able to communicate effectively with technical and non-technical stakeholders
Be able to work independently and with minimal supervision
Willing to develop within the role and attend necessary courses and coaching sessions as needed
Be able to work with employees/users at all times
Have a valid driver’s license
Be declared medically fit for the position and environment, as determined by a risk based medical examination at the relevant Sibanye Stillwater Occupational Health Centre.

Using vendors technical support in problem solving effectively
Assisting in the implementation, maintenance, and monitoring of the Sibanye- Stillwater ICT Enterprise Content Management framework
Provide first-line support for Enterprise Content Management and associated systems on a group level
Assisting with Enterprise Content Management administration
Driving Enterprise Content Management adoption through effective change management processes
Assist in the formulation of a cross-platform content strategy
Partaking in team brainstorming sessions to develop new ideas that will contribute to the Enterprise Content Management objectives
Providing technical support to team members
Managing content across all platforms
Build and maintain relationships with stakeholders across the organisation and externally at all levels and cross- functionally
Ensure open communication channels with all relevant stakeholders
Actively support and meaningfully participate in the execution of the segment specific organisational development plan this support will manifest in the targeted shift in culture as described by a valid culture assessment such as the BeQ
Provide coaching and on-the job training to reporting staff
Manage performance and development of reporting staff
Ensure fair work allocation for team members
Inspire team members towards high performance

Endless.

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