Full-Time Desktop Support Specialist Wanted at Century City
Job Description
Reference Number: MAZ220210-1
Job Title: Desktop Support Specialist
Department: IT/Systems
Job Type Classification-Permanent
Location – Country
South Africa
Location – Province-Western Cape
Location – Town / City-Century City Cape Town
Workplace Type-On-site
Job Description
Mazars, a leading international audit, tax and advisory services firm, has a challenging opportunity available in our IT departmet based in Century City.
To provide a support service to ensure that PCs (IT equipment), telephones, printers, cell phones and equipment are functioning optimally at all times.
Duties and Responsibilities
Provide 1st and 2nd level support
Resolve and close IT incidents
Escalate unresolved incidents
Follow up on unresolved incidents
Setup new PCs for users and ensure that they are functional
Assist with the administration of the intranet
Provide user support training and coaching
Liaise with suppliers with regards to IT equipment
Minimum Requirements
Minimum of 2 years’ experience in a desktop support environment within a corporate environment
Grade 12 qualification plus A+/N+/MCTS qualification
Skilled in the resolution of PC hardware problems
Skilled in the resolution of operating systems and application software problems
Be proactive
Focus on providing high levels of customer service
Be able to work as part of a team
High levels of quality and detail orientation
Be able to cope with pressures and setbacks
Closing Date: 27/02/2022
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
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