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As a Senior Associate, your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams. It is your dedication and hard work that will make it possible for Pfizer’s customers and patients to receive the medicines they need, when they need them.
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How You Will Achieve It
- Contribute to the completion of complex projects, manage own time to meet agreed targets and develop plans for work activities on own projects within a team.
- Monitor change management activities for contract manufacturers, packagers, and supply partners globally and manage routine complaints for the Drug Products and Drug Substances (APIs) manufactured.
- Assure products supplied to our patients are manufactured, tested in accordance with c-GMPs, the registration file and any additional country specific requirements.
- Participate in Virtual Site Operating Teams (VSOT) for ESQ managed contractors and for on Site Quality visits at the contractors.
- Manage routine Customer Quality complaints for commercial Drug Products in PCOM and work in collaboration with the ESQ Contractor Quality.
- Act as the lead for ensuring that the complaint investigation reports are appropriate and acceptable.
- Ensure timely closure of complaints and alerting the appropriate colleagues as per our procedure and Standard Work guidance.
- Support and Perform Lot Disposition for Biotech products in collaboration with other function
Qualifications Must-Have
- Bachelor’s Degree
- 3+ years’ experience
- Fluent in English language (written and spoken)
- Experience in Quality administered systems
- Knowledge of current Good Manufacturing Practices and the applicable GxP regulations and standards
- Experience in Quality administered systems.
- Excellent leadership, presentation, and oral/written communication skills.
- Good organizational, negotiation skills and time management capability.
- Ability to build strong working relationships with leaders and support staff across multiple areas
- Proactive approach and strong critical thinking skills
- Must be able to work in a team environment within own team and interdepartmental teams
- Excellent communication and interpersonal skills
- Good working knowledge of Microsoft Excel and Word
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Nice-to-Have
- Master’s degree and relevant pharmaceutical experience
- Willing to lead by example and jump right in, desire to get to root cause, collaborative and active listener
- Effectively manages stressful situations, able to focus on task at regardless of circumstances and stress induced pressure
- Demonstrate customer relationship skills and ability to collaborate with teams.
Closing Date: Ongoing
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
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