Full Job Description
Responsible for fulfilling a complete sales and merchandise function of the branded product range while representing AFRIQUE Pet Food division in trade. Customer-facing interacting with customers on an ongoing basis. Interacting with customers at different touchpoints in the buying journey.
MINIMUM QUALIFICATIONS/TRAINING REQUIREMENTS
- Grade 12 or Equivalent
MINIMUM EXPERIENCE REQUIRED
- Minimum 5 years sales experience in the pet food industry
KEY PERFORMANCE AREAS
- Proactively engage customers and respond to customers’ queries and complaints regarding the product, pricing, promotion, stock availability and deliveries.
- Ensure that all credits or price disputes, quote vs invoice are investigated, verified and feedback is communicated to the customer.
- Engage with prospective customers with clearly defined aims.
- Ensure achievement of minimum actual volume sales vs set volume budget,
- Ensure volume growth on previous years’ volumes are in line with category growth.
- Continually follow up & communicate with customers and business to ensure brand and business deliver on proposition and service.
- Monitor and give feedback on all activities in the trade.
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- Negotiate prices and terms of sales and service agreements.
- Plan and schedule promotional activities and activations to drive volume at the point of purchase.
- Build in-store displays utilising marketing material for added brand awareness.
- Provide training to instore staff on products & feeding guidelines.
- Attend trade shows and industry trade functions (which are mostly scheduled on weekends).
- Collaborate with colleagues to exchange information such as selling strategies and trade information.
TECHNICAL KNOWLEDGE/COMPETENCIES
- Good English communication skills – verbal and written.
- Product knowledge \
- Problem-solving skills
- Active listening skills
- Time-management skills
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BEHAVIOURAL COMPETENCIES/SKILLS
- Good interpersonal skills
- Good client/customer relations
- Computer literate Stress managing skill Team Player
- Result oriented
- Precise and accurate
- Responsible and disciplined
Closing Date: Ongoing
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
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