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Position Summary
Industry: Wholesale & Retail Trade
Job category: Office Support
Location: Roodepoort
Contract: Permanent
EE position: No
Brand: Clicks Group
Introduction
We are looking to recruit a Mail Service Assistant to work within our Group Facilities department. The role will be based at the Regional Office in JHB and will report to the Administrative Assistant.
Job description
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Purpose and Objectives:
The person will be responsible for receiving, handling, and delivery of all mail-related items; In and Outgoing Mail, Registered Mail, Incoming Faxes, Courier items, including supplies, and performing loading bay activities.
Incoming Mail:
Sorting of all Incoming mail items daily.
Ad hoc Incoming Mail tasks as requested.
Handle all Registration Items daily.
Handle all incoming faxes daily.
Handle and Sort all Courier Items Received
Deliver mail to Departments
Outgoing Mail:
Collection of Mail from Departments
Daily handling and sorting of all Post Office, External, Outgoing Mail Items, and courier parcels daily.
Handle all ad hoc tasks as requested.
Handle all Registration Items daily.
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Dry Cleaners:
Receive and Dispatch Dry Cleaning from Staff
Write up documentation relating to Dry Cleaning
Accept and Document Payment for the service.
Liaise with the Dry Cleaning collections team.
Loading and Receiving bay Duties:
Receive all deliveries and enter them into the relevant registers
Distribution of all Mail House items and supplies daily
Check seals on incoming Rollertainers and deliver to the right department.
Policies and Procedures:
Ensure that Policies and Procedures relating to Health and Safety as well as Quality of Work are adhered to
Report any discrepancies or concerns to your Supervisor.
Take every precaution to ensure that you are compliant with all Policies and Procedures.
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Minimum requirements
Qualifications and Experience:
Matric
2/3 years of similar working experience in a similar environment
Skills, Abilities, and Job-Related Knowledge:
Should understand and be able to operate equipment and software relating to the mailroom
Customer Service experience
Good understanding of SLAs and Processes and Procedures
Essential Competencies:
Ability to communicate effectively at all levels.
Must be energetic and highly self-motivated
Must be reliable and approachable
Must be self-motivated and team-oriented
Must be friendly, polite, and helpful when dealing with customers
Must be able to work competently under pressure
Must be service oriented.
Must be able to work independently.
Closing Date: Ongoing
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
