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As One of the TEAM
Our customer experience is always front of mind and is the Why behind what we do. As a customer assistant you will enjoy the variety of tasks performed in many areas of the store. Your contribution to the business will be to bring an organised and detail-orientated approach to your responsibility areas and a willingness to continually learn and collaborate with the rest of the team.
Direct experience of the individual / Behaviours
Organized
- A genuine ability to plan, organise and ensure processes and disciplines are followed
Detail Orientation
- Natural drive and excitement about paying attention to the detail with a strong emphasis on accuracy
Team Player
- Open to feedback and collaboration with an understanding of the importance of team interdependence
Customer Loyal
- A genuine love of being of service and delighting customers through experience and product
Willingness to Learn
- Open to continuous improvement through knowledge and skill development in the wellness sector
Responsibilities:
Your Strategic FOCUS AREAS
Customer Experience
- Professionalism, house-keeping, store look and feel, know layout of store to direct customers to products
Store Disciplines and Productivity
- Opening & closing procedures, ticketing, effective merchandising as per guidelines
Risk Management
- Stock control – accurate receiving and checking of all store deliveries as per store manual, stock counts & product expiry checks
- Cash handling – assist with POS and cash ups
Qualifications and Additional Information:
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We OFFER
- Competitive, market-related salaries based on skills and experience
- Remuneration based on a ‘cost to company’ model
- Provident fund, death and disability cover (permanent team members)
- Performance incentives
- Team member discounts on in-store and online purchases
- Bonus birthday leave day
- Exceptional training and knowledge aquisition through our in-house Wellness Training Academy
- Exceptional product training with suppliers of our key brands
- Free Wellness Healthy Happenings event access
- Involvement with a community of people who really care about making a difference in the world
We ASK
- Grade 12
- Minimum 1 year retail experience would be advantageous
- A genuine interest in health and wellness – brand ambassadors
- Basic computer literacy
- Very good written and verbal communication skills
- Ability and willingness to work weekends and extended retail hours
- Competency Assessment Achieved
Closing Date: Ongoing
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
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