JobsNations Blog
About us, purpose, experience and qualifications about us
- make a promise • be deeply invested • value our differences • build trust, not territory • have courage • always do the right thing • stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. purpose To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met. experience and qualifications • Minimum Qualification – Grade 12 • Preferred Qualification – Relevant Diploma •
JOB ALERTS: Click Here to Join Our Jobs in Africa Telegram Group
Experience
- 1-3 years Call Centre Agent Experience
- Person must not be an unrehabilitated insolvent
- Additional information and responsibilities additional requirements •
- NOTE – This is an office-based position based in Cape Town
- Experience: 2+ years inbound call center experience within financial services Data capture customer information, client applications English language proficiency Experience in dealing with the public.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills. Good multi-tasking skills
Responsibilities
- Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service
- Demonstrate teamwork as a valued team player
- Assess own performance through seeking timely and clear feedback and request training where appropriate
- Contribute to innovation by finding faster and more accurate ways of working
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
OTHER JOB OPPORTUNITIES AVAILABLE TODAY: CLICK BELOW TO CHECK
Lawyers & Accountants as Financial Planners (Graduates Welcome) Wanted At Gauteng
OHS inspector Wanted At South African Government Department of Labour
Inspector: IES X 2 Posts Wanted At South African Government Department of Labour
Customer Engineer, Infrastructure Modernization, Google Cloud Wanted At Johannesburg
Associate Product Marketing Manager, Ads Marketing Wanted At Google Johannesburg
- Build and maintain stakeholder relationships
- Address customer needs in order to meet or exceed customer expectations • Act responsibly with work related resources to contribute to cost containment
- Resolve customer queries received through inbound calls
- Answer inbound calls in the eBucks call centre to provide product and service information to customers
Closing Date: Ongoing
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
See Similar Leanerships Jobs on JobsNations: Click Here: ALL Leanerships Job Vacancies in South Africa Today
Similar Government Jobs on JobsNations: Click Here: ALL Government Job Vacancies in South Africa Today
