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Duties & Responsibilities
Business Support
- Check Plant room cleaning roster weekly to ensure all areas are covered.
- Check consumables weekly to ensure stock on hand sufficient,
- Assist with weekly stock take.
- Ensure early warnings are issued in good time if any parameter (time, cost, quality) is going to be compromised
- Provide feedback on any queries timeously.
- Always suggest the use of a Tsebo service to the client, where feasible, to increase cross selling – this is to be done for the wider Tsebo Group of Companies too.
- Ensure rectification measures are implemented to ensure adherence to completion dates
- Report and escalate to management as needed.
- Follow up or escalate issues to Line manager ,
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Daily Administrative Support:
- Improve methods of carrying out work through on-the-job experience.
- Ensure that workflow continues without interruption.
- Filing and submission of all documentation.
- Ensure efficient and effective performance and turn-around times.
- Communicate challenges / concerns to relevant stakeholders timeously.
Customer Service and Advice:
- Liaise with internal departments to ensure client’s needs are fulfilled effectively and efficiently.
- Work with existing processes and procedures in such a way that operational efficiencies and performance are enhanced.
- Attend to and resolve all customer queries timeously or escalate when necessary.
- Follow up and follow through on all queries timeously.
Reporting:
- Prepare all weekly stock counts for submission timeiously.
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Additional:
- Undertake such other responsibilities as directed by Management that will drive sustainability.
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
- Take responsibility for one’s own performance.
- Promote TFS’s image and corporate citizenry through deliberate and co-ordinated activities.
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
Skills and Competencies
- Excellent communication skills.
- Planning and organising skills.
- Excellent interpersonal skills.
- Initiative, problem solving and follow-up skills.
- Sound knowledge of Cleaning products and cleaning methodologies.
- Good time management skill
Behavioural Qualities
- Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting.
- Resilience: ability to cope with setbacks.
- Ability to work unsupervised and within a team.
- Self-disciplined, motivated, energetic self –starter with an exemplary work ethos.
- Ability to maintain confidentiality.
- Attention to detail with a methodical and structural approach.
- Results focussed and professionalism
- Ability to multitask
- Ability to follow established procedures.
- Ability to work under pressure.
- Project a professional and competent image at all times when on duty.
- Customer centricity.
Qualifications
- Grade 12 (non-negotiable)
Closing Date: Ongoing
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
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