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About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As a global thought leader, Discovery is passionate about innovating in order to not only achieve financial success but to ignite positive and meaningful change within our society.
Key Purpose of the role
The Primary Function of this role is to manage the day-to-day operations within the team to ensure that key business indicators are of an acceptable standard, to assist the team in overcoming barriers to performance and to ensure that leadership of the team is performed according to the best practices advocated by Discovery.
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Principle Accountabilities
- Accurate assessment, investigation, and validation of claims in accordance with the goals, objectives, processes, and standard operating procedures
- Calculating benefits payable
- Ensuring all risks are mitigated and escalated, includes the identification of fraudulent activity and non-disclosure.
- Providing effective, efficient, and professional service to all our clients, both telephonically and through written correspondence.
- Maintains, report, arrange, organize and update the filing systems and procedures
- Responding to queries ensuring they are resolved timeously and effectively and managing workflow
- Data analysis and reporting to various stakeholders
- Client meetings
- Reconciliation of claims
- Manage projects relevant to the annuities team to ensure delivery within the agreed timeline
- Build and maintain relationships at all levels with service providers and internal departments to enhance organizational effectiveness and efficiency
- Analyse processes to identify risks and opportunities for enhancements or innovations to continuously improve the team’s outputs
- Leading and motivating staff.
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Education and Experience
- Matric with Mathematics – Essential
- COP and Intermediate Certificate (Retirement Funds II) – Advantageous
- Advanced proficiency in MS Office (Excel, Outlook, Word) – Essential
- Knowledge of the Group Life Product – Advantageous
- Experience in Employee Benefits/Group Risk – Advantageous
- Working experience in payroll/ finance role – Advantageous
- 1 – 2 years of working experience in leading and managing staff
Closing Date: Unspecified
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply
