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Join this leading independent Brokerage as a Administrative Assistant in the Healthcare division. This position is a combination of administration support, data capture, query resolution processes, client liaison and general office support.
Responsibilities:
- Generate and follow up client documentation and update CRM
- Capturing of:
- Monthly billing statements
- Suspensions and reinstatements (including SMS communication to members)
- Gap claim requirements were not submitted by healthcare advisors
- Weekly checking of the website on addition of dependant requirements
- Assist Support Centre Consultants where and when required
- Backup for Support and Admin Centre staff
- Resolve complex medical aid claims
- Follow up and investigate returned postal and other communication and update data base accordingly
- Attend to specific client servicing needs
- Assist with special Client and Practice related projects, where required
- Assist with Wellness Days where required
- Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job
- description, or in accordance with operational requirements of the business
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Minimum requirements:
- Grade 12 / NQF4 qualification
- 2 years relevant healthcare work experience within the financial services industry
- Proficient in both spoken and written English and at least one other of the official South African languages
- Computer literacy (MS Office)
Competencies required:
- Client centricity
- Communication skills
- Attention to detail
- Exceptional Team player
Closing Date:05/02/2022
HOW TO APPLY
Click Here to Submit your CV and Application on Company Website
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